Available and Dependable
We are available from Monday to Saturday; we are just a phone call away. You can always depend on us to get the job done.
We have a professional, competent, dedicated, committed and friendly team that enables us in serving the clients efficiently.
Highly Secured Warehouse
Our warehouse is installed with multiple networks of surveillance cameras and monitored by our staff 24/7.
FilCargo has a call center company that can attend to the needs of our clients in terms of updates. Our call center can accept and make calls to any kind of phones- local or international. Canada and USA customers can call directly to our call center department for updates, which is open 24 hours a day and six days a week from Mondays till Saturdays.
Our official deliverymen are the only authorized person to deliver your balikbayan boxes to its respective destination. We assure that our deliverymen have undergone background check and have provided Police and NBI clearance. FilCargo Company will provide them identification card to wear in time of duty-hours to avoid client’s suspicion.
Systematic Software Monitoring
Monitoring the movement of every balik-bayan boxes is made easy. Our own developed online tracking software with an efficient barcode system enables us and our Philippine Forwarding clients track down the location and whereabouts of your packages.
Good Working Relationship
Serving our clients is our company’s purpose; we understand the needs of our clients and to build a good relationship towards them, we aim to perform our duties with enthusiasm.
Because FilCargo uses its own software in tracking and monitoring the whereabouts and status of your package, we are able to perform our services efficiently, effectively and time-consciously.
We use our web based software and tracking system. We will update the clients with the signed proof of delivery, picture of the person who received the box, and a copy of their ID, which they can access on the secure online portal.